refund policy

At Billtrix LLC, we aim to provide high-quality content writing services. If you’re not satisfied with your purchase, we offer the following refund policy:

1. Eligibility for Refunds

Refunds may be requested under the following conditions:

• The service delivered does not match the agreed-upon project scope or quality.
• A formal request for a refund is made within 7 days of receiving the final content.
• The project has not been fully completed or approved by the client.

2. Non-Refundable Circumstances

Refunds will not be issued in the following cases:

• If the content has been approved and delivered in its final version.
• Requests made beyond 7 days after the final delivery.
• Services that were completed as per the client’s specifications but later not required by the client.

3. Refund Process

To request a refund, contact us at info@billtrixllc.com with your order details and the reason for your request. We will review your case and respond within 5-7 business days.

4. Partial Refunds

In cases where partial services have been provided, we may offer a partial refund depending on the amount of work completed. The refund amount will be based on the portion of the service that has not been completed or delivered.

5. Changes and Revisions

If you are unsatisfied with the initial content, we offer revisions based on the agreed project scope. Multiple revisions may be requested, but they must fall within the agreed-upon revision policy.

6. Contact Us

For any questions or concerns regarding this Refund Policy, please contact us at:
47 Damy Drive Auburn, ME, 04210
Email: info@billtrixllc.com
Phone: +1 (207) 315-9089